botchannels

Compendium · Product classes

Product classes

Product-class values the API accepts or has proposed.

ValueStatusNotes
Digital servicepublishedOnly value published on /docs and demo samples
RPC time passpilot_onlyPilot engine Product.type; refuses other types with PRODUCT_TYPE_UNKNOWN
Telecom serviceproposedProposed for SMS verification dogfood; in controller rules-2026-10-27 PR notes, not necessarily live yet. botchannels-app PR not readable from marketing credentials

EU Implementing Regulation 282/2011 separates electronically supplied services (Art. 7), telecommunications (Art. 6a) and broadcasting (Art. 6b). For EU B2C they share Art. 58 place of supply and the Art. 59c threshold.